The topic I found very interesting, and
wanted to discuss further was Computer Mediated Communication. It's not easy
putting in eight straight hours of work every day, without small breaks. A
little communication and personal interaction can make a stressful day not so
bad. There has been survey after survey of how much time is spent by employees
on social networking sites while they are supposed to be working. “More than half of U.S. workers waste an hour or more a day
on interruptions: 60% come from electronic devices and e-mails, while the other
40% come from traditional sources, such as phone calls or chats with
colleagues” (New Statistics). I did a small survey of
on my own, and asked a group of five people to track their use of social media
for one-day. I found that even the most moderate use of Facebook and social
media devices, still added up to a substantial amount of time.
“Distractions cost businesses $10,790 a year per worker”
(New Statistics). Social networking can
be addicting, and cause more problems for the user then they realize. The
distractions of social media not only impact the employee, but the employer as
well. Between all five of my test
subjects a total of an hour and 35 minutes in one day was wasted on Facebook,
and hour and 20 minutes on personal e-mail and other networking sites such as
Twitter or LinkedIn, two hours and 14 minutes on personal phone calls, and 115
personal text messages. By my calculations that it's five hours, 9 minutes, and
115 text messages, in one day, that these five people got paid for by the
companies they work for. A statistics
company did a survey of Internet use at work, “the company looked at 13 billion
URLs used by businesses in the first quarter of 2010 and found that 6.8% of all
business Internet traffic goes to Facebook, which is double the amount of
business traffic that goes to Google and nearly triple the amount that Yahoo gets” (Van Grove).
A few breaks here and
there is not all bad, "Short and
unobtrusive breaks, such as a quick surf of the internet, enables the mind to
rest itself, leading to a higher total net concentration for a days' work, and
as a result, increased productivity" (Skinner). So the question is, is
social networking helpful or harmful? There are people out there that feel that
social networking sites such as Facebook, can help co-workers, colleagues, and
others within their industry. Even before social networking, employees found
ways to take the same short breaks, such as needing a cigarette, so they go out
with coworkers smoke and chat for 5 minutes, or needing a drink, so they would
gather around the Coke machine. Employees don't need social networking sites to
goof off, but social networking sites give employers an excuse and something to
blame for low productivity. I believe that merit-based promotions and focusing
on rewarding employees who do their jobs well is a better use of time, rather
than disciplining those who don't work. A better way to encourage employee
productivity is by reward not punishment. According to socialmediatoday.com the
majority of employees don't feel that Facebook or other media distractions are
harmful to their work. 
“This informal poll revealed
that out of 785 responses, just over 49% of respondents do not believe social
networks decrease productivity. However, 37% admit that they feel that their
online activity leads them away from their primary focus. Notably 14% aren't sure
which way to lean yet” (Twitter).
The addiction to social media starts young, and its
effect on the workforce begins with the first post. It's not just adults who
are affected by social media, teens entering the workforce or applying to
colleges need to worry about some of the same effects. “In a 2011 survey of 359
admissions officers from top colleges, the education experts at Kaplan Test
Prep learned that roughly 24% visit social networking sites such as Facebook to
learn more about applicants. 20% Goggled applicants. The bottom line: an
applicant's online image matters, and it hurt applicants' chances of admission
in about 12% of cases” (Grove). The older a person gets, the more willpower
they have to refrain from the distractions of life, in creating good habits as
a young adult will make for better decisions throughout life. As young adults
the amount of stimulation through social media is hard to ignore. Learning to
focus on schoolwork, work, or daily priorities can be hindered by the
distractions of Facebook (this is why teachers don't let friends sit together
in class). The Internet has made access to distractions much easier and faster.
A gives a student this sense that they are multitasking when in actuality they
are being distracted and nonproductive. As an adult it might be easier to
dismiss the need for idle chit chat or gossip, but humans are social, and the
fear of gossip, and loss of control can compel anyone to distraction.
“There are no sex differences
in cyber-slacking, with the average male employee as likely to waste time
online as the average female. On average, our respondents reported
spending 1 hour and 44 minutes per day cyber-slacking” (Chamorro).
I found in my small group of five, close to the same results, however my male
subjects spent significantly less time than my female subjects. It may have
been due to their occupation, and availability of Internet, but those who are
in an office environment spent significantly more time social networking, than
those who did not. There are some people who think that checking
someone's Facebook update is more important than doing a job, or that the job
is not very important. What they fail to understand, is that if they are
slacking there is somebody who has to carry their weight. Procrastination,
slacking, distractions, or anything else that you want to call it, it is all
the same. Social networking good or bad, is going to be a topic of controversy
until the next greatest fad comes in. People are going to do what they are
going to do, and as much as we survey, analyze, and try to block social
networking from the workplace, no matter what we do it will survive.
Bibliography
Chamorro-Premuzic, Ph.D., Tomas. "Cyber-distractions @
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Grove,
Allen. "Facebook, Google and College Admissions." About.com College Admissions.
About.com. Web. 1 May 2012. <http://collegeapps.about.com/od/theartofgettingaccepted/a/Facebook.htm>.
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